ACCOUNTS:  All customers are subject to approval based on Lady Primrose's distribution policy.

CREDIT CARD PAYMENT: Credit card must be provided at the time of purchase. Payment must be received with 30 days.  After 30 days, a finance charge of 18% annual or 1.5% monthly may be charged to your account.

PRICES:  Prices shown are wholesale, subject to change and do not include freight, duties or taxes.  All retail prices must be keystone or more, and may not be discounted.

SHIPMENTS:  Orders shipped via FedEx ground from Lady Primrose's distribution center in Dallas TX 75207 USA, unless otherwise indicated.  Shipping fees will not be visible on this website. Will be added and totaled before order is shipped.

CLAIMS:  All claims for damages must be filed by the customer with Lady Primrose within 7 days from receipt of product.

RETURNS:  All items guaranteed against manufacturing defects.  No returns without authorization.  20% restocking fee for defect free returns.  Customers must keep all damaged products and their packing materials in their shipping carton.

INACTIVE STATUS:  Stores that do not meet he annual minimum requirement or that do not place an order within a 12 month period will be placed on inactive status and must reapply to establish active status.

SALES TAX:  Lady Primrose must have a valid state resale certificate # on file for customers who do not want to be charged sales tax.